On-Demand Webinar
-
How to Manage Continuous Dataflows for a Customer 360 Application
Kirit Basu, Director of Product Management, StreamSets
Will Ochandarena, Senior Director of Product Management, Map
Customers engage with companies through a multitude of channels. Every interaction with the company's web properties, social media pages or custom applications comes with an expectation of personalized service. Plus customer-facing teams must be able to access and use this data in their real-time customer interactions.
With the multitude of constantly varying data sources, companies face challenges in quickly on-boarding these data sets at scale. Productionizing these architectures is difficult, and gaining operational visibility into the flow of data to ensure application health is a resource intensive effort.
In this webinar you will learn about:
- The challenges companies face building out and maintaining Customer 360 apps using varied and ever-changing data sources.
- StreamSets tools for building and operating continuous data ingest from a variety of sources such as Salesforce, Twitter, your enterprise data warehouse and more.
- MapR's platform for Customer 360 including a retail bank case study for gaining insights into customer profitability.