On-Demand Webinar

  • How to Manage Continuous Dataflows for a Customer 360 Application

    Kirit Basu, Director of Product Management, StreamSets

    Will Ochandarena, Senior Director of Product Management, Map

    Customers engage with companies through a multitude of channels. Every interaction with the company's web properties, social media pages or custom applications comes with an expectation of personalized service. Plus customer-facing teams must be able to access and use this data in their real-time customer interactions.

    With the multitude of constantly varying data sources, companies face challenges in quickly on-boarding these data sets at scale. Productionizing these architectures is difficult, and gaining operational visibility into the flow of data to ensure application health is a resource intensive effort.

    In this webinar you will learn about:

    • The challenges companies face building out and maintaining Customer 360 apps using varied and ever-changing data sources. 
    • StreamSets tools for building and operating continuous data ingest from a variety of sources such as Salesforce, Twitter, your enterprise data warehouse and more.
    • MapR's platform for Customer 360 including a retail bank case study for gaining insights into customer profitability.

Section 2: Spin Straw into Gold